Trauma-Informed Approaches to Hard Conversations

Whether with colleagues, clients, or managers, difficult conversations are part of frontline work—and when done well, they can lead to stronger relationships and better outcomes. 

This workshop builds on trauma-informed principles to help you navigate these moments with confidence, care and clarity. Together, we’ll explore: 

• What gets in the way of brave conversations 

• How to bring authenticity, empathy, and trust into tough discussions 

• Practical tools for communication grounded in self-awareness and psychological safety 

• Strategies for fostering a culture where courageous conversations are supported—not avoided 

Ideal for professionals across all sectors, this interactive training blends theory, reflection, and real-world skills to turn hard conversations into healing ones.