Privacy and Cookie Policy

At Bend Consulting, we are committed to protecting your privacy. This policy outlines how we handle your personal information when you interact with our website: www.bendconsulting.com.au.

We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), which set out clear standards for the collection, use, storage, and disclosure of personal information.How We Use Your Information

We use the information you provide through our contact forms solely to respond to your inquiries, questions, or requests.

What Information We collect

We collect personal information that you choose to provide via our website contact forms. This typically includes:

Your name
Your email address
Any other information you voluntarily submit in your message

We do not collect sensitive personal information unless required and with your consent.Protecting Your Information

We take reasonable steps to protect the personal information you give us. We do not sell, trade, or rent your personal contact information to others.

How We Use Your Information

We use the personal information you provide to:

Respond to your enquiries or requests
Communicate with you as needed in relation to your inquiry

We do not use your information for marketing purposes unless you have expressly agreed to it.

Website Analytics and Cookies

Our website is hosted by Squarespace, which automatically collects basic data about your visit using cookies and similar technologies. This may include:

Your IP address
Browser type and device information
Pages visited and time spent on site
Network and referral information

This data helps us understand website traffic and improve site performance. We do not use this information to personally identify you.

Managing Cookies:
You can adjust your browser settings to refuse cookies or notify you when cookies are used. Please note, certain website features may not function correctly without cookies.

Storage and Cross-border Disclosure

Your personal information may be stored on Squarespace servers located outside of Australia, including in the United States. We take reasonable steps to ensure that any overseas recipients handle your personal information in a way that complies with Australian privacy law.

Data Security and Retention

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. This includes using secure platforms and restricting access to authorised personnel only.

We retain personal information only as long as necessary to fulfil the purpose for which it was collected or as required by law. You may request deletion of your personal data at any time.

Access and Correction of Personal Information

You have the right to:

Request access to any personal information we hold about you
Request correction of your information if it is inaccurate, out of date, incomplete, or misleading

To make a request, please contact us using the details below.

Your Consent

By using our website and submitting your information via our contact forms, you consent to the collection and use of your information as described in this policy. If you do not agree with any part of this policy, please do not use our site.

If you have any questions about this policy or your personal information, please feel free to reach out:

Bend Consulting
Suite 5/88 Marine Parade Kingscliff, NSW, 2487 Australia

Email: carly@bendconsulting.com.au

This policy was last updated on July 15, 2025.